Assertiveness Skills

In this course we'll explore what it really means to be self-confident and assertive within the workplace, allowing you to express yourself effectively and stand up for your point of view in a respectful and professional manner.

courseContent.image.description

Learning Objectives

  • Understand what assertiveness is and how it links to self-confidence
  • Understand how to adapt your passive or aggressive mindset
  • Explore positive intelligence and imposter syndrome
  • Recognise what assertive communication looks like
  • Know how and when to say 'no'